#1 Guarantee:
We will meet or beat our competition's price on the top 7 maintenance items, of like kind and quality: Oil and filter changes, Tires and brakes, Shocks and struts, Alignments, Batteries, Alternators and starters, Air conditioning and heating repairs and Engine cooling system repairs- radiators, water pumps, hoses and belts.
#2 Complimentary Inspections:
We will perform a FREE CHECK ENGINE LIGHT code retrieval, and you will be provided with a multi-point inspection report every time. When you are between services, stop by from 10am and 3pm to have your fluids topped off, your tires filled and a car wash (weather permitting). All at no charge!
#3 Quality Repairs:
We will work tirelessly to have your vehicle fixed right, THE FIRST TIME, ON TIME AND EVERY TIME!
#4 Transparent Pricing:
You will know in advance the cost of every repair; it will not change from quote to check out! We will have a custom menu for your vehicle with base and recommended repairs, and will review your invoice with you line-by-line. You will also be provided with a menu showing the labor amount and the cost of the parts used, which will be the same at all Elway locations (All price quotes will follow established industry guides).
#5 Repair Options Menu, You Are In Control:
You will be presented with 2 pricing options for most repairs: one using genuine factory parts and the second using competitive replacement parts (similar to non-dealership repair facilities). When in need of tires we will provide you with 3 pricing options. We call this your Elway Repair Options Menu, you are in control.
#6 Professional Team:
All interactions with our Service, Parts and Collision team members will be fast and friendly with convenient hours. You will work with team members who are thoroughly trained in their field. Our service technicians average 23 years of experience and our service writers have 23 years on average.
#7 The Elway Experience:
It is our goal to take care of you and your vehicles just as we would a guest in our own home. As part of our Elway family we look forward to taking care of all your parts, service, collision and future purchases for years to come.